Responsible Gaming

1

Gamble for entertainment

Gambling involves risk and outcomes are determined by chance. There is no reliable strategy that can guarantee a win, and previous results do not determine what will happen next. A game that has not produced a desired result is not necessarily more likely to do so in the future. Similarly, a winning session does not mean that another win is due.

Before you play, decide how much time and money you are comfortable spending. Only use money that you can afford to lose after your essential expenses have been paid. Your gambling budget should not come from rent, bills, food, savings, credit intended for important expenses or money needed by other people.

A responsible approach means accepting that losses are part of gambling and never trying to recover them by increasing your bets or playing for longer. Chasing losses can make a difficult situation worse. If you feel frustrated, upset, tired or under pressure, take a break rather than continuing.

• Set a spending limit before you start and keep to it.
• Set a time limit and stop when the time is up.
• Keep gambling separate from important financial decisions.
• Avoid gambling when affected by alcohol, medication or other substances.
• Do not borrow money or use credit to continue gambling.
• Remember that gambling is not a source of income or a way to pay debts.
• Make time for work, study, family, friends and other activities.

A limit should be an amount you can comfortably afford, not an amount you hope to win back. Consider your regular income, household commitments and other financial responsibilities before deciding what, if anything, you will spend. If your circumstances change, review your budget and reduce or stop gambling as needed.

If you cannot follow the limits you have set, or gambling no longer feels like a choice, stop playing and consider seeking support. Asking for help early can make it easier to regain control.

2

Recognising signs of harm

Problem gambling can develop gradually. Some people may not notice the change until gambling affects their finances, relationships, work, study or wellbeing. You do not need to wait for a serious crisis before taking action. A single concern can be a useful reason to pause and review your gambling.

Possible warning signs

• Spending more time or money gambling than you planned.
• Thinking about gambling frequently or finding it difficult to concentrate on other things.
• Increasing the amount or frequency of gambling to feel the same excitement.
• Trying to win back money after a loss.
• Feeling restless, irritable or anxious when you try to stop or cut down.
• Hiding gambling activity, losses or account information from people close to you.
• Borrowing money, selling possessions or using credit to gamble.
• Missing work, study, appointments or personal responsibilities because of gambling.
• Arguing with family or friends about gambling.
• Feeling guilty, ashamed, low or stressed after playing, but continuing anyway.
• Using gambling to escape from loneliness, worry, sadness or other problems.
• Having difficulty paying bills or meeting everyday expenses.

These signs do not provide a diagnosis, but they may indicate that gambling is causing harm. If several apply to you, consider stopping and speaking with a qualified support service. You can also ask someone you trust to help you review your spending and make a plan.

Gambling harm can also affect family members and friends. You may be concerned about another person's gambling even if you do not gamble yourself. Protect shared finances where appropriate, avoid lending money to fund gambling, and seek independent advice about how to support yourself and the person involved.

It can help to keep a simple record of deposits, bets, withdrawals, time spent playing and how you felt before and after gambling. Reviewing this information may make patterns easier to see. If the record shows that gambling is taking more time or money than intended, treat that as a reason to pause and seek assistance.

3

Tools and steps to stay in control

Account controls can help you manage your gambling, but they work best when used alongside a clear personal plan. Available features and settings can vary. Review the options shown in your account or ask the website's support team for general information about the controls available to you.

Consider using these controls

• Deposit or spending limits that restrict the amount you can add or spend over a selected period.
• Loss limits that help you decide the maximum amount you are prepared to lose.
• Wagering or time reminders that show how long you have been active.
• A temporary time-out when you need a short break from gambling.
• A longer account closure or self-exclusion period when you want to stop gambling.
• Account history and transaction information to help you review your activity.
• Marketing preferences that allow you to reduce or stop promotional messages where available.

Set limits before you begin playing and choose amounts that are realistic for your budget. A limit should not be treated as a target to spend. If you reach your limit, stop. Do not create another account or look for another way to continue gambling.

A cooling-off period can be useful if you are uncertain about your gambling. During a break, remove gambling applications or bookmarks, avoid gambling-related content and consider telling a trusted person about your decision. You may also review your bank settings and ask your financial institution whether gambling transaction controls are available.

Self-exclusion is a stronger measure for people who want to prevent themselves from gambling for a chosen period or longer. Read the terms of any self-exclusion request carefully, including when it starts, how long it applies and what happens to access during the exclusion. A self-exclusion request should be taken seriously. Do not attempt to bypass it by opening another account or using another person's account.

What to do if you are losing control

1. Stop gambling and move away from the device or website.
2. Review your recent activity and identify what led you to continue.
3. Set or strengthen account limits and consider a time-out or self-exclusion.
4. Tell a trusted person what is happening so you are not managing it alone.
5. Contact a recognised gambling support service for confidential guidance.
6. Make a practical plan for bills, debts and other financial responsibilities.

Do not rely on willpower alone if you are repeatedly unable to stop. Practical barriers, support from another person and professional advice can make it easier to take a sustained break. Avoid transferring gambling activity to other websites or accounts, as this can make the situation harder to monitor.

4

Support, safety and underage gambling

Gambling is an adult activity. People under 18 must not gamble. Parents and carers should discuss the risks of gambling with young people and take reasonable steps to prevent access to gambling accounts, payment methods and gambling content. Do not share an account, login details or payment method with another person.

Keep your login details private and use security measures that reduce the risk of unauthorised access. If you believe another person has accessed your account, stop using it and use the available website support channel to report the concern. Do not allow anyone else to gamble through your account.

If gambling is affecting your mental health, finances, relationships or safety, support is available. In Australia, you can seek confidential information and counselling from recognised gambling support services, including Gambling Help Online, a state or territory gambling help service, or a qualified health professional. These services can provide guidance for people who gamble and for affected family members and friends.

You can also speak with your general practitioner, counsellor or financial counsellor. A financial counsellor may help you understand debts, bills and budgeting, while a health professional can help with stress, anxiety, depression or other concerns connected with gambling. You do not need to have a formal diagnosis or a large loss before asking for assistance.

Protect your finances and relationships

If gambling is affecting shared money, speak openly with a trusted person and consider separating essential funds from discretionary spending. Prioritise rent, mortgage payments, utilities, food, transport, medical costs and other necessary expenses. Do not use money set aside for these obligations to continue gambling. If debts are increasing, independent financial counselling may help you understand your options.

A trusted person may be able to help you set limits, review account activity, manage access to money or attend a support appointment. Support should be respectful and focused on safety. Family members and friends can seek help for themselves as well; they do not have to manage the effects of another person's gambling alone.

If you feel at immediate risk of harming yourself or someone else, or you are facing an emergency, contact emergency services in Australia or go to the nearest emergency department. Your immediate safety comes first.

Run4win Casino provides this information to encourage safer gambling and does not replace professional financial, medical or counselling advice. Gambling should remain optional, affordable and within your control. If it is no longer enjoyable or you are concerned about your behaviour, the safest choice is to stop and seek support.